Returns & Exchanges
We gladly accept returns and exchanges. Contact us and ship items back within 14 days of delivery.
Buyer is responsible for return shipping costs and any loss in value if an item isn’t returned in original condition.
Because of the nature of these items, custom or personalized orders cannot be returned unless they arrive damaged or defective.
Email sales@tenmilepeak.com if you have questions or want to return an item.
No cancellations
But please contact me if you have any problems with your order.
Privacy Policy
Please see our privacy policy page [privacy-policy]
Shipping
Processing Time
The time I need to prepare an order for shipping varies. For details, see individual items.
Estimated shipping times
North America: 1-5 business days
I’ll do my best to meet these shipping estimates, but cannot guarantee them. Actual delivery time will depend on the shipping method you choose.
Customs and Import Taxes
Buyers are responsible for any customs and import taxes that may apply. I’m not responsible for delays due to customs.
Frequently Asked Questions
What makes our products special?